A reawakening in consulting prowess where needed most
For a long time, there has existed a Tower of Babel type
communications gap between a company’s number-crunching financial controllers
(custodians of its tangible assets) and the brand-aware CSI managers and
story-tellers (custodians of its intangible assets). While a rickety bridge exists
in the human resources portfolio, environmental and social dialects often get
lost in translation.
Corporate reporting made its infantile first steps during
the Coming of Age of the Industrial Age. With the transformation from
agriculture to industry, horseback to engine, wood to metallurgy, fire to
energy came the spread of Western value systems over many Continents.
The world of commerce was transformed in a very short timeframe.
Electric
utilities, appliance manufacturers, and communications companies proliferated.
The period following Henry Ford’s first US assembly line in 1913 fast tracked
the era of industrial development and social welfare.
This
century, by all accounts, we are reaching the tipping point – where population
growth and consumption is threatening the very system that created our social
and economic wealth, backed by the environmental wealth that we have made such
industrious use of up until now.
Although corporate reporting has played an invaluable
role with respect to stewardship of financial capital, it focuses on a
relatively narrow account of historical financial performance and of the
value-creation process.
In this day and age, a firm’s physical and financial assets represent
a small percentage of market value – down from 83% in 1975 to only 19% just
over three decades later in 2009. Integrated Reporting is a global movement
that aims to formalise the reporting on these intangible factors that cannot be
explained in isolation or be given justice within traditional financial
statements.
On the journey to satisfy the needs of investor, stakeholder
and civil pressure to provide more encompassing reports, a patchwork of laws,
regulations, standards, codes, guidance and stock exchange listing requirements
have been adopted the world over.
Technology simplifies business processes and has added
huge value to supply chain sophistication, but it has also rendered firms so
diversified and at lateral risk that financial reports and management annotations
became protracted, complex and often indecipherable scripts receptive only to
the most seasoned investor and employee.
While standalone sustainability reports (issued voluntary
alongside a firm’s financial report) has aided greatly in bringing a balance
sheet approach to Corporate Social Responsibility and brand value, Integrated
Reporting marries the stewardship of financial capital with the firm’s holistic value-creation
process, including social and environmental accountability.
Little-known outside the accounting fraternity until fairly recently, Integrated Reporting today is an area of specialisation for CSI and traditional communications and investor relations firms, professional services (legal and auditing), environmental impact (incl. carbon footprinting) and independent multi-disciplinary consultancies.
In South Africa, the market for these services includes JSE-listed companies (required via the King III Codes to produce Integrated Reports) and unlisted firms in the supply chain driven by Government and industry peers to account for their financial, social and environmental performance.
As a communications and CSI professional, my study of and entry into this field of reporting has transformed the way I view the businesses I consult to, and I approach the marriage of my writing and investigative skills in these ventures with great enjoyment. Perhaps the most interesting of the Integrated Reporting (and Assurance) processes is the stakeholder audits and quantification of social / environmental stories that form part of the process.
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